We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the ICO guidelines and the General Data Protection Regulation (GDPR).
2. Information We Collect
Email Address: This is collected and stored by our identity provider service when you sign up for our app. This will also be collected when using our "contact us" form. Contact Messages: If you contact us through our support or contact forms, we collect and store the information provided in those messages. Shipping Address: If the option to store your shipping address is selected then we will save this information against your user. this can be removed via the contact us form. Orders: Any orders made through this app will be stored in our database and stored with your email and shipping address.
2.2 Tracking
Currently we do not use any third party cookies. Ezoic Ads may be present within the app but are not yet active. Cookies can be managed on entry to the site and preferences will be saved. This is for future use as no third party cookies are yet active. We may use track links when contacting users over social media however these do not identify specific users.
3. How We Use Your Information
Email Address: Your email address is used to create your account and authenticate your identity via our authentication provider, Auth0, which is GDPR-compliant. Contact Messages: We use the information provided in your messages to respond to your inquiries, provide customer support, and improve our services.
4. Data Storage and Security
Image Storage: All images uploaded to our app are stored by Backblaze, a GDPR-compliant cloud storage provider. User Information: All user data, including email addresses, is stored and managed by Auth0, which adheres to GDPR regulations. Your email will also be stored by us when you send messages via the contact us form and subscribe to our mailing list. This is stored in a secure GDPR compliant database.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services to you and to fulfill our legal obligations. After this period, your data will be securely deleted.
6. Your Rights
You have the right to access, rectify, or delete your personal data at any time. You can also request a copy of the information we hold about you or ask us to restrict the processing of your data.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights under GDPR, please contact us via the contact us form (this can be found below in the footer of our site)
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email if the changes are significant.